31 March 2018
The owners Pablo and Julie and all the staff were exceptionally friendly and helpful. The room was large and comfortable.
12 February 2018
Would not recommend or return
Luke warm or cold water first 3days, surfaces in room filthy lots of hair all over floor, wash basin didn't drain away.Second room dark, dank and close to car parking, bathroom no ventilation. WiFi inconsistent. Bed linen clean but bed covers looked very stained and dirty. Staff were likeable decent human beings but lacked the authority/training or interest to run things well. Rooms in need of repair/maintenance. Wish I had chosen another hotel. To put this very negative review in context my previous lowest score during this extended trip in Mexico was 8.
4 November 2017
There are no comments available for this review.
21 November 2016
A bit far from a city centre, although just 15 min walking
Very friendly staff
13 November 2016
I really enjoyed my stay with Hotel Santa Lucia. I would stay there again.
Better television, more than one channel.
The staff did everything they could to communicate with me including using Google Translate. The hotel I owner even took me on his motorcycle to make sure I was able to obtain pesos for the rest of my stay.